shape

Leads

How to create a lead?Data export How to delete a lead?How to edit lead information?How to change lead's responsible person?What is lead conversion?

Sales management

How to create new deal?Events management How to delete a deal?Sales pipeline stages settings Editing sales pipeline Creating sales pipeline Adding products to a deal Products management Creating sales through a cart Sales stagnation settings

Companies and Contacts

Deleting company / contact Data import Creating new company / contact Deletion of company / contact

Data import and export

How to import data?How to prepare data for import?

Features

Integration with your system Custom fields WEB form Google Calendar integration Email status Connecting IMAP/SMTP Office 365 calendar integration GMail integration Office 365 email integration Error: Office 365: Admin Approval Needed MailerLite integration How to add email signature

Users management

How to delete user?How to change your password?My profile Adding new user How to disable ability to change responsible person?

Security

Duomenų saugumas ir kopijos Two-factor authorization (2FA)

INVOICES AND PAYMENT

Payment import How to create an invoice

Documents

Document categories Document templates Document numbering and series Filtering documents by selected time period

Other

Restrictions on uploading files Data filters Changing organization details Marketing lists QR code

Email status

Depending on the situation, emails will have several statuses in the system:

1.Active. The letter has been received but has not yet been answered and / or a problem or question has not been addressed.
2.Pending. The problem or issue is being resolved and communication with the client is already underway, but you have no final answer yet.
3.Closed. The issue or issue is resolved.
4.Spam. Emails that needed to be market as spam.

To change your email email status, email click the flag icon at the top right of the message and select the status you want.